Use the newest methods and technologies, to reduce the complexity of your IT and to set free additional capacity.
We will support you in this with our extensive offer of managed services, providing should you wish individualised complex infrastructures and offering highly qualified service at all levels of ICT. You can decide yourself on the depth and scope of the external supervision.
Successful elements such as software as a service, performance on demand, daily reporting, as well as usage based charge models have been reality for a long time and belong to our daily business.
- ICT planning and consulting for the operation and project focused infrastructure.
- Set up of infrastructure in projects or in the company
- Time based service (cover availability)
- Migration, release and change management
- Managed internet performance and Email accounts
- Managed collaboration sites: LotusNotes/Domino, Exchange, MOSS, InaVIS
- Managed enterprise Portals: WebSphere, MOSS and WSS environment
- Managed ERP- und CRM-Systems (such as Simultan, InaVIS)
- Managed BlackBerry
- Proactive monitoring (alerts and monitoring) of the server and services
- Comprehensive protection of the infrastructure and data with newest security
- Systematic, automised data protection
- Standardised processes for the storage of data
- Separate server locations in Switzerland
- Dedicated and guaranteed bandwidth for your internet access
- Daily reporting, usage based billing model
- Service desk, user help desk: incident management and ticketing
- Troubleshooting within defined time periods (service periods, severity, escalations management)
- In house system support